This Privacy Policy explains how Next Client Co. ("we", "us", "our") collects, uses, and protects personal data when you visit our website, contact us, book a discovery call, or become a client. We are committed to handling personal data in accordance with the EU General Data Protection Regulation (Regulation 2016/679, "GDPR") and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Data Controller
The data controller responsible for your personal data is:
Next Client Co.
Madrid, Spain
Email: partners@nextclientco.com
Next Client Co. is an appointment-setting and outbound prospecting agency. Formal business registration details will be added to this policy once available. For any privacy-related question, you can reach us at the email address above.
2. Personal Data We Collect
- Booking data: when you schedule a discovery call, we collect your name, email address, and any details you choose to provide, through our scheduling provider (Calendly).
- Contact data: information you send us by email or through a contact form, such as your name, email address, business details, and message.
- Client data: information necessary to deliver our services to clients, including business contact details and information relevant to a prospecting campaign.
- Business prospect data: publicly available business contact information collected as part of our prospecting activities (see Section 4).
- Technical data: limited information collected automatically through cookies and analytics, such as device type, browser, and pages visited.
3. How We Use Your Data and Legal Bases
We process personal data for the following purposes, relying on the legal bases indicated:
- To schedule, confirm, and conduct discovery calls, and to respond to enquiries — based on your consent and our legitimate interests.
- To provide and manage our services where you become a client — based on the performance of a contract.
- To carry out B2B business development and prospecting — based on our legitimate interests (see Section 4).
- To operate, secure, and improve our website — based on our legitimate interests and, for non-essential cookies, your consent.
- To comply with legal and accounting obligations — based on compliance with a legal obligation.
4. Business Prospecting Activities
As part of our outbound prospecting services, we may collect and process publicly available business contact information. Specifically:
- Publicly available business contact information may be collected, such as professional names, business email addresses, company roles, and company details.
- This data may come from sources such as company websites, public business directories, professional networks including LinkedIn, and other publicly accessible professional sources.
- We process this data for legitimate business development purposes, namely to contact businesses that may have a genuine interest in the products or services of our clients.
- We process this data on the basis of our legitimate interests (and, where applicable, those of our clients) in conducting lawful B2B outreach, having balanced those interests against the rights and freedoms of the individuals concerned.
- Individuals can object to the processing of their data or request its deletion at any time by contacting us, after which we will cease further processing for prospecting purposes.
We handle all such data in accordance with the legitimate interest requirements of the GDPR and applicable Spanish law.
5. Scheduling (Calendly)
We use Calendly to schedule discovery calls. When you book a call, Calendly processes the personal data you submit (such as your name, email address, and scheduling details) in order to provide the scheduling service. Calendly may also set cookies and collect technical data. Calendly acts as a processor and/or independent service provider and handles data under its own privacy policy, which we encourage you to review.
6. Sharing Your Data
We do not sell your personal data. We share personal data only where necessary with:
- Service providers who help us operate our business, such as our scheduling, email, hosting, and analytics providers, acting on our instructions;
- Our clients, where we deliver qualified prospect or appointment information as part of our services;
- Authorities or advisors where required by law or to protect our legal rights.
7. International Data Transfers
We serve clients internationally, including in the United States, and some of our service providers may process personal data outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we rely on appropriate safeguards as required by law, such as the European Commission's Standard Contractual Clauses or an adequacy decision, to ensure that your data remains protected to a standard consistent with EU data protection requirements.
8. Data Retention
We keep personal data only for as long as necessary for the purposes described in this policy, or as required by law. As a general rule, enquiry and booking data that does not lead to an ongoing relationship is retained for up to 12 months. Client data is retained for the duration of our engagement and for any period afterwards required by tax, accounting, or other legal obligations. Prospect data is retained only for as long as it remains relevant to legitimate business development and is deleted or anonymised when no longer needed.
9. Security Measures
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. These include restricting access to personal data, using reputable service providers that maintain their own security standards, and limiting the data we collect to what is necessary. While no method of transmission or storage is completely secure, we take reasonable steps to safeguard the information entrusted to us.
10. Your Rights
Under the GDPR and Spanish data protection law, you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your data ("right to be forgotten");
- Restrict or object to our processing, including processing based on legitimate interests;
- Request data portability;
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, email us at partners@nextclientco.com. We will respond within the timeframes required by law.
11. Right to Lodge a Complaint
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD), whose details are available at www.aepd.es. You may also contact the supervisory authority in your country of residence.
12. Cookies
Our website uses cookies, including functional cookies set by Calendly and optional analytics cookies. For full details and to manage your preferences, please see our Cookie Policy.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and the "Last Updated" date above indicates when it was most recently revised.
14. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Next Client Co.
Madrid, Spain
Email: partners@nextclientco.com