These Terms & Conditions ("Terms") govern your use of the Next Client Co. website and the appointment-setting and outbound prospecting services we provide ("Services"). By using our website or engaging our Services, you agree to these Terms.
1. The Services
Next Client Co. ("we", "us", "our") provides outbound prospecting, cold calling, lead qualification, and appointment-setting services. The specific scope of work, deliverables, and any campaign criteria will be agreed with each client before work begins. These Terms apply alongside any separate written agreement; where there is a conflict, the separate agreement prevails.
2. Engagement & Plans
We currently offer two engagement models, as described on our website:
- Growth Partnership: a monthly retainer of €750 plus €100 per booked meeting.
- Pay-Per-Result: €150 per qualified meeting, with no monthly retainer.
Pricing is confirmed at the point of engagement and may be updated for new clients from time to time. Any change to an existing client's pricing will be agreed in writing in advance.
3. What Counts as a Qualified Meeting
A "qualified meeting" is a confirmed appointment with a prospect who meets the qualification criteria agreed with you in advance, scheduled at a specific date and time. Qualification criteria are defined jointly at the start of the engagement. A missed, cancelled, or rescheduled appointment by the prospect does not, on its own, invalidate a qualified meeting once it has been booked according to the agreed criteria, unless otherwise agreed in writing.
4. Payment Terms
- Monthly retainers (where applicable) are invoiced in advance.
- Per-meeting fees are invoiced [INSERT frequency, e.g. weekly or monthly] in arrears based on meetings booked during the period.
- Invoices are payable within [INSERT number, e.g. 7] days of the invoice date.
- All fees are stated exclusive of any applicable taxes (e.g. VAT), which will be added where required.
- Late payments may result in suspension of Services and [INSERT any late-payment terms].
5. No Guarantee of Results
We provide professional outbound prospecting and appointment-setting Services carried out with reasonable skill and care. We do not guarantee any specific number of meetings, leads, sales, conversion rates, revenue, or other business outcomes. Results depend on many factors outside our control, including your offer, market, pricing, target list, and how you handle the meetings we book. Nothing on our website or in our communications should be interpreted as a promise of specific results.
6. Your Responsibilities
- Provide accurate information about your business, offer, and target market.
- Ensure that any contact data or lists you supply were obtained lawfully and may be used for outreach.
- Attend and conduct the meetings we book in a professional manner.
- Comply with all laws applicable to your business and the marketing of your services.
7. Compliance & Acceptable Use
Both parties agree to comply with applicable laws governing outbound calling, electronic communications, and data protection. We will conduct outreach in line with applicable regulations; however, you remain responsible for the lawfulness of your underlying offer and any data or lists you provide to us.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, or business opportunity.
- Our total aggregate liability arising out of or in connection with the Services shall not exceed the total fees paid by you to us in the [INSERT number, e.g. three] months immediately preceding the event giving rise to the claim.
- Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.
9. Cancellation & Termination
- Engagements are month-to-month with no long-term lock-in unless otherwise agreed in writing.
- Either party may end the engagement by giving [INSERT number, e.g. 14] days' written notice.
- On termination, you remain responsible for fees for Services properly performed and meetings booked up to the effective date of termination.
- We may suspend or terminate Services immediately for non-payment or breach of these Terms.
10. Confidentiality
Each party agrees to keep confidential any non-public information shared during the engagement and to use it only for the purposes of delivering or receiving the Services.
11. Intellectual Property
Any scripts, messaging, processes, and materials we develop remain our intellectual property unless otherwise agreed in writing. You retain ownership of your own brand assets and data.
12. Changes to These Terms
We may update these Terms from time to time. The version published on our website at the time you engage our Services applies to that engagement. Material changes affecting an active engagement will be communicated to you.
13. Governing Law
These Terms are governed by the laws of [INSERT governing jurisdiction, e.g. Ireland], and any disputes are subject to the exclusive jurisdiction of the courts of [INSERT jurisdiction].
14. Contact
Questions about these Terms can be sent to nextclientco@gmail.com.